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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37860
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have an Epson stylus Rx420. When printing from computer how

Resolved Question:

I have an Epson stylus Rx420. When printing from computer how do I cancel documents already waiting in queue to be printed?They are no longer necessary.
Submitted: 2 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 years ago.

Hello Lesley! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. If you right-click on a document in queue, does it give you the option to cancel?

Please reply at the box below. Thank you.

Customer: replied 2 years ago.

When I Click print a pane with the option to cancel appears fleetingly and not long enough for me to read it properly or cancel anything.

Expert:  Viet - Computer Tech replied 2 years ago.
It prints very fast. What is showing in the print queue now? Thank you.
Customer: replied 2 years ago.

9 documents are waiting. printer status panel flashed up so briefly I could not read it.

Expert:  Viet - Computer Tech replied 2 years ago.
Click on Start\Control Panel\Hardware and Sound\Devices and Printers, then open your printer there, then right-click on a document there, does it let you cancel? Thank you.
Viet - Computer Tech and 5 other Computer Specialists are ready to help you
Customer: replied 2 years ago.

Control panel does not appear long enough for me to do anything.

Expert:  Viet - Computer Tech replied 2 years ago.
I'm sorry. Please do the following in order to connect with me remotely:

  1. Please click on the website below:
    https://secure.join.me/Download.aspx?webDownload=true
  2. Then download / run the file join.me when it prompts or shows
  3. Then tell me the 9 digit numbers that it will show in the join.me program.
  4. Do not close the join.me program.

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

441-994-239

Expert:  Viet - Computer Tech replied 2 years ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.