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dresteve2000
dresteve2000, Computer Support Specialist
Category: Computer
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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I am using window 8.1 fax with Agere Systems PCI-SV92PP Soft

Customer Question

I am using window 8.1 fax with Agere Systems PCI-SV92PP Soft Modem I can receive fax but I cant send fax
Submitted: 2 years ago.
Category: Computer
Expert:  dresteve2000 replied 2 years ago.
Customer:

Hi, I am A. Stevens here to help with your question!

Customer:

What software are you using to send/receive fax?

JACUSTOMER-izcsfoc1- :

WINDOWS FAX

Customer:

Thanks for that info.

Customer:

Had you ever been able to send before?

JACUSTOMER-izcsfoc1- : When we loaded windows 8 the fax was working
JACUSTOMER-izcsfoc1- : We had a update to windows 8.1 the fax we can receive but it stopped sending the fax
Customer:

Thanks for that info.

Customer:

In this case most likely the driver installed is not compatible with Win 8.1

Customer:

Let me try to locate a Win 8.1 driver for your fax modem.