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dresteve2000
dresteve2000, Computer Support Specialist
Category: Computer
Satisfied Customers: 1557
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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I have blank pages trapped in my hp Photosmart - B109 pr

Customer Question

I have blank pages trapped in my hp Photosmart - B109
printer
Submitted: 2 years ago.
Category: Computer
Expert:  dresteve2000 replied 2 years ago.
Customer:

Hi, I am A. Stevens here to help with your question!

Are you referring to a paper jam in the printer?

JACUSTOMER-sl81mi3k- :

Yes

Customer:

So do you get a paper jam error on the LCD screen?

Customer:

I can send you a video with instruction on how to clear the jam, does that work for you?

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