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I have been able to click into my account immediately by clicking gmail. My account is *****@******.***. I am now being asked to create a new account from a new screen. I am becoming very angry that I cannot access my account straightaway. Can you help, please? I want to access my account in the previous way and not have this new screen telling me that someone else has my account ID. I am that person!!! Yours in anger and frustration Michael xxxx