Hi , Welcome to JustAnswer Thanks & Regards Satchi
Could you please explain the problem little more ?
Is there any USB device connected
Please restart again
and press F8
multiple times just after reboot
any advanced boot menu comes up ?
what comes up on screen ?
Can you open the boot manager option
Reboot and press F10 once
to bring Boot mmenu
if not worked try F9
The hard drive seems faulty causing the windows not able to load .
The hard drive needs replacement
is it under warranty
Yes ..If its under warranty they will replace it free of cost
That is causing the windows unable to load
You are most welcome Richard ...
Have a great weekend