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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 170
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Mt ACER Aspire touch screen desktop PC is connected to a Lexmark

Customer Question

Mt ACER Aspire touch screen desktop PC is connected to a Lexmark 600 printer.
I have tried all the usual trouble shooting methods but cannot get the PC to print
docs. from my files.
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
What exactly happens when you try to print to it?
And is it connected to the computer via a cable?
Customer: replied 2 years ago.

Nothing happens at all

Expert:  Richard replied 2 years ago.
How is the computer connected to the printer?
Customer: replied 2 years ago.

Yes, connection is by cable.

Expert:  Richard replied 2 years ago.
Thanks
Click Start, Devices and Printers.
Click on printer properties.
Then click on the ports tab
What port is checked?
Customer: replied 2 years ago.

I'm Sorry but we seem to getting nowhere. Please arrange refund of £28 and I will contact you later when I have more time.

Expert:  Richard replied 2 years ago.
well we are, I just need to understand your setup and eliminate the causes for this.
Anyway you get your refund here.
http://ww2.justanswer.com/help/how-can-i-request-refund
Customer: replied 2 years ago.

I regret that I am unable to continue with this procedure, I have followed

your instructions and I seem to get nowhere. Please arrange refund of

my deposit of £28. .

Expert:  Richard replied 2 years ago.
As I mention in my previous message
you get your refund here.
http://ww2.justanswer.com/help/how-can-i-request-refund