evening Richard, it is a Samsung 700G7A-S02, its s gaming laptop but I only use it for mundane things as I am not computer literate
boot up press F4 to go into Samsung recovery solution and follow the on screen prompts until the last screen where one sould ususally start the format I get the "z" message
Richard I have two discs with this computer
system recovery media windows 7 home premium sp1
and system software media Samsung 700G7A
can I use these in any way ???
ok Richard I will give it a go..just pop it in and "run" ?