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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Samsung netbook n145 plus drivers required 7 reinstalled

Customer Question

Samsung netbook n145 plus drivers required for windows 7 reinstalled are needed
Submitted: 1 year ago.
Category: Computer
Expert:  Jess M. replied 1 year ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
Is the Windows 7 computer now still working and can connect to the internet despite the missing drivers?
Please let me know so that I can help you further.
Best regards,
Jess
Customer: replied 1 year ago.

no windows 7 not booting

Expert:  Jess M. replied 1 year ago.
Jim,
Please give me a little bit more of information for me to fully understand your scenario.
Your netbook crashed, and you used a Windows 7 Starter installation DVD to install windows. Is this correct?
Keep me posted.
Jess
Customer: replied 1 year ago.

Hi jess

net book crashed, HDD OK, possible win 7 software issue in

terms of write to HDD,

netbook not booting peroid

not online

tried a fresh install with win 7 starter from usb stick, the windows 7 reported driver for net book not present.

question is :

where to get drivers

and can I copy past to usb stick used to install win 7 if I can find drivers in question and from where I can down load these drivers, if this is the problem.

jim

Expert:  Jess M. replied 1 year ago.
Jim,
What exactly is the error message that you got from the Windows 7 installer?
You cannot simply download the drivers since you need to tell me which drivers were being asked by the Win 7 installer.
Besides, most drivers and software are being installed when Windows 7 is already installed. If you can tell me the exact error message shown by the Win 7 installer, it will be very helpful so that we can proceed with the next steps.
Jess
Customer: replied 1 year ago.

Hi jess

will get back later, if possible

I will repeat the install again and will report the exact error message was.

but I think it just reported drivers not there.

I have to go shopping with wife, before she get in a mood

talk later

jim.

Expert:  Jess M. replied 1 year ago.
Alright, Jim. Please take your time and enjoy your shopping :-)
Meanwhile, I will check if your system has recovery partition available so that you can perform a factory reset instead of a fresh install using Win7 Starter DVD.
Thank you.
Best regards,
Jess

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