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James Dwyer
James Dwyer, Computer Support Specialist
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Experience:  15 years professional technical experience. IT Consultancy Owner
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On my Koboarc, if i factory data reset will i lose the books

Resolved Question:

On my Koboarc, if i factory data reset will i lose the books that I have stored on Kobocloud?
Submitted: 1 year ago.
Category: Computer
Expert:  James Dwyer replied 1 year ago.
one moment sir while I look that answer up to be sure
James
Expert:  James Dwyer replied 1 year ago.
the plain answer is No AND YES
here is why
Basic reset:
A basic reset will force your Kobo Glo to restart properly. In many cases, this is enough to restore your eReader to normal.
Note: Please be advised, you will not lose anything from the eReader.
1. If possible, turn your eReader off.
2. Locate the small hole on the bottom of the eReader.
3. Unfold a paperclip and slide an end into the hole.
4. Press gently until you feel a click. Your eReader should restart
If the basic reset does not work, please to perform an external factory reset on your device using the following steps:
A factory reset deletes all content on your eReader. This means that it:
• Deletes any books you’ve added to your eReader.
• Deletes your bookmarks and annotations.
• Deletes your account information.
• Resets all your settings (for example, Reading Life and text settings).
• Returns the eReader to its original settings.
Customer: replied 1 year ago.

There is NO small hole on bottom of e reader

Expert:  James Dwyer replied 1 year ago.
That is absolutely fantastic luck, if you got it all on the cloud by all means do a factory wipe, it good for them now and then
James Dwyer, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience: 15 years professional technical experience. IT Consultancy Owner
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