How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jerry Hannell Your Own Question
Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
14934061
Type Your Computer Question Here...
Jerry Hannell is online now

My gmail is returning 'Mailer Daemon' undelivered. number

This answer was rated:

My gmail is returning 'Mailer Daemon' undelivered. For a number of different
emails that seem to be being sent out from my email address.
How do I stop my gmail from 'being hijacked' and my contacts being used to send out spam email.

hello sir/madam,

It seems a hacker was able to hack into your account.

You need to change your password *****

In addition, for the danger of keyloggers/malware/spyware, I recommend you to scan your computer with these two well known programs: malwarebytes, adwcleaner.

you can download them from

www.malwarebytes.org

http://www.bleepingcomputer.com/download/adwcleaner/

Jerry Hannell and 2 other Computer Specialists are ready to help you

hi again,

were you able to change the password ***** scan your computer?

Customer: replied 2 years ago.

No. Can you do it remotely please. I have paid the extra.

can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.
link: http://tiny.cc/z5lvcx
Customer: replied 2 years ago.

848 579 930

8786

i will be here waiting

Customer: replied 2 years ago.
TeamViewer Details

848 579 930

8402