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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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My gmail is returning 'Mailer Daemon' undelivered. number

Resolved Question:

My gmail is returning 'Mailer Daemon' undelivered. For a number of different
emails that seem to be being sent out from my email address.
How do I stop my gmail from 'being hijacked' and my contacts being used to send out spam email.
Submitted: 2 years ago.
Category: Computer
Expert:  Jerry Hannell replied 2 years ago.

hello sir/madam,

It seems a hacker was able to hack into your account.

You need to change your password *****

In addition, for the danger of keyloggers/malware/spyware, I recommend you to scan your computer with these two well known programs: malwarebytes, adwcleaner.

you can download them from

www.malwarebytes.org

http://www.bleepingcomputer.com/download/adwcleaner/

Jerry Hannell and 5 other Computer Specialists are ready to help you
Expert:  Jerry Hannell replied 2 years ago.

hi again,

were you able to change the password ***** scan your computer?

Customer: replied 2 years ago.

No. Can you do it remotely please. I have paid the extra.

Expert:  Jerry Hannell replied 2 years ago.
can you please click the link below and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.
link: http://tiny.cc/z5lvcx
Customer: replied 2 years ago.

848 579 930

8786

Expert:  Jerry Hannell replied 2 years ago.

i will be here waiting

Customer: replied 2 years ago.
TeamViewer Details

848 579 930

8402