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cvd4311
cvd4311, Computer Analyst
Category: Computer
Satisfied Customers: 967
Experience:  I have a BA in CIT with over 14 years experience.
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This my email *****@******.*** I forgot my password *****

Customer Question

hi this my email *****@******.*** I forgot my password ***** security questions
Submitted: 2 years ago.
Category: Computer
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
Can you re-type your email address without typing the @ symbol please.
Thanks
Customer: replied 2 years ago.

hi this my email *****@******.*** I forgot every thing

Expert:  Kamil Anwar replied 2 years ago.
Please type it without the @' symbol. Thanks
Customer: replied 2 years ago.

sebur1

Expert:  Kamil Anwar replied 2 years ago.
and the part after the @ symbol
Customer: replied 2 years ago.

I don't no the email I need to get back password is *****@******.***

Customer: replied 2 years ago.
Sebur1yahoo.co.uk
Expert:  Kamil Anwar replied 2 years ago.
Do you have access to your hotmail.co.uk email address?
Customer: replied 2 years ago.

I have Hotmail as well but my Hotmail is ok only I have problem with my yahoo passwords

Expert:  Kamil Anwar replied 2 years ago.
Can you type me your hotmail address before the @ sign?
Customer: replied 2 years ago.

sebur_khotmail.co.uk but this on ok help me for yahoo password

Expert:  Kamil Anwar replied 2 years ago.
Please check if you have received any email from Yahoo on your hotmail account with password ***** instructions. Let me know
Customer: replied 2 years ago.
Not coming for sebur_khotmail.co.uk
Customer: replied 2 years ago.

not coming any email from yahoo to my hotmail

Expert:  Kamil Anwar replied 2 years ago.
Sebur
You will need to contact Yahoo by submitting a form because we are locked out of all recovery options. It will be a quick resolution, but i am positive that taking this further the form will be fruitful.
For this, you will need to contact them via the form at the link below:
https://io.help.yahoo.com/contact/index?y=PROD_MAIL_ML&page=contactform&locale=en_US&token=Zh%2FBBVqXzLHlIbokbUqVWTUbuuQeXGkGnZzhKR2JQ4O6mMQdy9JSWbqmc1Y5kXhCeXLwJo7sVvKkSSHavKjUSouo%2Bym5t0HVWSOYuMFu4NuVImqws4ibskhO9N0AGagiWI1g3BuZFSbJKw9JBqdZJ%2B086t2gZSvvHMrYpTB4ydA%3D&selectedChannel=email-icon&yid=
http://tinyurl.com/lyjdw5j
After the form has been filled, you will be contacted on your alternate email address by them.
Let me know.
Thanks
Customer: replied 2 years ago.

I knew that I paid 28 pounds you do it but u didnt

Expert:  Kamil Anwar replied 2 years ago.
I can do it for you, not an issue. BUT the information they need such as date of birth, post code etc is your private info, which is why i gave you the link. If you are okay with giving me this info, let me know and i'll post the questions here for which i need your answers and i will submit it.
Customer: replied 2 years ago.

ok my d.ob is 8/8/1982 my new postcod b219nn*****Birmingham my telephone number is *****

Expert:  Kamil Anwar replied 2 years ago.
I need the alternate email address as well (please type it without the @ symbol) where you can be contacted by them + your security question/answer (your best guess).
Thanks
Expert:  Kamil Anwar replied 2 years ago.
Also provide your post code which was used when you created this account.
Customer: replied 2 years ago.

I don't no but I thing b20 2db

Expert:  Kamil Anwar replied 2 years ago.
Your alternate email address? (type it without @ symbol) eg:
sebur hotmail.co.uk
Customer: replied 2 years ago.

sebur_khotmail.co.uk

Expert:  Kamil Anwar replied 2 years ago.
I have now submitted the form. You will be contacted by Yahoo on your alternate email address with further details. Thanks
Customer: replied 2 years ago.

ok thanks I hope I get

Expert:  Kamil Anwar replied 2 years ago.
All the best and your welcome.
Customer: replied 2 years ago.

how long it ll take because till yet not coming?

Expert:  Kamil Anwar replied 2 years ago.
It can take 24-48 hours. It will not be instant because some one at Yahoo will be contacting (manually)
Customer: replied 2 years ago.
Ok thanks I am waiting if not coming I lol let you know with many thanks thanks for helping
Expert:  Kamil Anwar replied 2 years ago.
You're Welcome. Thanks
Customer: replied 2 years ago.
How are you i didn't get any email from Yahoo to my hotmail please help me
Expert:  Kamil Anwar replied 2 years ago.
Sebur
I have already submitted the request. The normal time is 24-48 hours.
However, i will opt out for suggestions from other experts as well.
Thanks
Expert:  cvd4311 replied 2 years ago.
I agree with the other expert but sometimes it does take longer than 24 to 48 hours depending on how long it takes them to get to you. Try going here: https://edit.yahoo.com/forgotroot/ and click on I have a problem with my password ***** I am not able to receive a password ***** my phone and then click on next and follow through with security questions to see if it will let you on now.
Once again it could take longer than 1 to 2 business days. Try logging on today and follow instructions above.
Customer: replied 2 years ago.
I done it long time ago but I forgot that email as well
Expert:  cvd4311 replied 2 years ago.
At this point if you have not not been able to log in you will have to fill out another form I am sorry to say or you can try calling them at +44 20 7131 1000 if you are in the UK.
That will be the only way you can get online.
Customer: replied 2 years ago.
I done every way the one you wrote I paid to your friends just for free I thought they help but it's no
Expert:  cvd4311 replied 2 years ago.
I am sorry to say it is totally up to Yahoo right now to open your account back up. How long ago did you sign into your yahoo account?
Customer: replied 2 years ago.
It's only 6 week I didn't use because was open 24 hours on my I phone when I sing out I couldn't sign in again
Expert:  cvd4311 replied 2 years ago.
Okay so I know that yahoo didn't deactivate your account because they will not do so unless you have not been on for 6 months. Let me see if I can try the security questions for you again. When you opened your yahoo account did you put another email address in for a backup just in case you forgot password ***** couldn't get in? If you can you type it in here with spaces between the letters/numbers?
Expert:  cvd4311 replied 2 years ago.
please make sure when you give me your yahoo email name and your hotmail email name to please put spaces between each letter/name and please put the @ sign in it but once again with spaces.
Customer: replied 2 years ago.
Sebur1 @ yahoo .co .uk yes but I for got that email
Expert:  cvd4311 replied 2 years ago.
did you perhaps associate a phone number with that yahoo account?
Customer: replied 2 years ago.
No i forgot everything only I know my yahoo Id if I knew one of them I do it my self it's easy but unfortunately I forgot I try to speak with yahoo coustmer service but I couldn't
Expert:  cvd4311 replied 2 years ago.
did you call the number that I posted above? +44 20 7131 1000
Expert:  cvd4311 replied 2 years ago.
I am trying to get the information for you but at this time yahoo is not letting me. Can you go to your yahoo mail and click on Can't access my account. Put in your yahoo email address and then click next then put in the scrolling numbers or letters and click next and keep on going and see if you can get in like that.
Once again yahoo will not let me do that at this time. The site is up but maybe having problems this morning.

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