I have been to 'Activity Center', clicked on the 13 updates and the same happened - got to 99% configured and it erased all updates because of a failure.
Please explain how I use your FTP server?
I am ready to set up a remote session today so please email me to set up a time.
It has restarted!!
All updates failed when I looked at the 'Update history'.
It says 'Updates were installed at 14.07'. After I clicked 'check for updates', the same updates are ready to install.
I clicked 'Get Started' and it told me to restart with the installation disk or the USB that I used to save the files on. I have a Windows 8 Pro disk - which I tried - but neither this worked or the USB when I restarted the computer. What can I do now?
The system is now 8.1 so is it correct to use the 8 Pro disk? Will this adversely affect the computer?
Yes. Just re-done it!
Thank you. I'll do this next week as I need the computer at the moment.