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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Please advise what 'Pick Motor stalled' means & what to

Customer Question

Please advise what 'Pick Motor stalled' means & what to do
Submitted: 2 years ago.
Category: Computer
Expert:  hongkongpom replied 2 years ago.
Hello there, this error is usually caused by some paper being stuck in the paper feed system or the feed tray. Please try pulling out the paper tray and check that there is no paper sticking out. If still no luck and your printer has two trays, please try pulling out tray 2 & print from tray 1 You haven't stated your HP model number so I'm giving you some blanket things to try. A rating is only needed when we are finished. Press "Reply to Expert" to continue with the troubleshooting. Thank you!
Expert:  hongkongpom replied 2 years ago.
Hello there any feedback please?

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