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cvd4311
cvd4311, Computer Analyst
Category: Computer
Satisfied Customers: 984
Experience:  I have a BA in CIT with over 14 years experience.
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My Talk Talk youview is not working. It will not upload the

Customer Question

My Talk Talk youview is not working. It will not upload the Guide and now it will not receive programmes. It sometimes will receive sound for a few minutes and then does not. I am very disappointed. Please help.
Submitted: 2 years ago.
Category: Computer
Expert:  cvd4311 replied 2 years ago.
if your box freezes or crashes, try Soft Rebooting your YouView box first. Press & hold the standby button on the box for 8 seconds then let go.
Make sure you have the latest software update
You have already checked your wires and contacts so that was the next step.
If that doesn't work you will have to do a maintenance mode recovery: http://support.youview.com/articles/Self_Service_FAQ/How-do-I-perform-a-maintenance-mode-recovery-1370864319647
That is the link that will show you step by step instructions on how to do that.
If none of the above will do you will have to go to this link and put in what is going on with our box https://community.youview.com/youview/topics/new

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