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Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Computer
Satisfied Customers: 8995
Experience:  Over 20 years experience with Apple/Windows desktop publishing, design, troubleshooting
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Getting error on all programmes like outlook, excell The

Resolved Question:

getting error on all programmes like outlook, excell
The application was unable to start correctly (0xc0000142).
Submitted: 2 years ago.
Category: Computer
Expert:  Mike the Mac Medic replied 2 years ago.
Are you on Mac or Windows?
Customer: replied 2 years ago.

windows 8

Expert:  Mike the Mac Medic replied 2 years ago.
A recent update could correct the startup issue you are experiencing with your Office applications:Install the latest Windows updates to your computer.Restart your computer.Try to launch your Office application.
Customer: replied 2 years ago.

i dont see that there are any updates needed.

this just suddenly stopped working today

Expert:  Mike the Mac Medic replied 2 years ago.
OK then it is Windows 8.1 correct? Starting the application in Safe Mode is a great way to find out if the problem is caused by and add-in. To do this, go to your Start screen in Windows 8, Type excel /safe and press Enter to start Excel. Let me know what happens
Customer: replied 2 years ago.

Yes 8.1.

I get the same error when running excel / safe

Expert:  Mike the Mac Medic replied 2 years ago.
Do you know how to startup in Safe Mode?
Customer: replied 2 years ago.

yes - I have previously tried starting in safe mode and opening outlook and it still doesnt work

Expert:  Mike the Mac Medic replied 2 years ago.
What version of Office is it? Have you installed anything else recently?
Customer: replied 2 years ago.

2013

no nothing new installed recently. it just stopped working this afternoon

Expert:  Mike the Mac Medic replied 2 years ago.
OK then remove all traces of the Office installation by downloading the fixit from the following article:http://support.microsoft.com/kb/2739501saving it to your computer and then running it.Then reinstall Office by logging into www.office.com/myaccount with your registered email address and click Install Office.
Mike the Mac Medic and 2 other Computer Specialists are ready to help you
Expert:  Mike the Mac Medic replied 2 years ago.
Thank you