thank you for this. But which is my power button? Is it the thing you slide where the green or orange light shows? I think I have done this, but apparently I am about to reset my kindle to factory defaults which will remove all downloaded or transferred content from the device. I will be able to download archived items - not sure.
If I remove everything, then how do I get my stuff back?
Dear expert - by the way, it has stopped flashing and tells me to enter 'reset' on the keyboard - but that means I will remove everything.
Would be glad to hear back from you before I do anything terminal.
I have RESET and I am now on a page that tells me I am in recovery mode. How do I go to amazon.com (sorry to be so thick!).