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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 38368
Experience:  Over 15 years of consulting to the IT industry
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I'm having extreme difficulty setting up my iPad email system,

Customer Question

I'm having extreme difficulty setting up my iPad email system, for talktalk, and Google, Hotpoint etc
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
To check, tell me the part of your email address ONLY AFTER the @ that your trying to setup email for please
Customer: replied 2 years ago.
talktalk.net
Expert:  Richard replied 2 years ago.
Thank you
Your using the wrong settings as it is not gmail that you use.
Can you click on my link below and follow the step by step guide to add the email account to your ipad
http://help2.talktalk.co.uk/setting-talktalk-email-ipad
Once done, you can then receive emails from your talktalk account on the ipad itself.
Let me know the results when done or if you have problems please
Customer: replied 2 years ago.
I am going to start by deleting email and reloading being guided by the format in your link.
Expert:  Richard replied 2 years ago.
Good idea, as we want to start with a blank slate so to say.
Let me know the results please
Richard and 3 other Computer Specialists are ready to help you
Customer: replied 2 years ago.
I am stuck after STEP4, after clicking NEXT I slide down to STEP 6 and do not get the choice of POP etc (Blue)
Expert:  Richard replied 2 years ago.
Thats ok, it has set it automatically for you, you can continue with the steps
Customer: replied 2 years ago.
I appear to be set up, the judgement will be when I can be happy with mail coming in, which has not been the case for some time. I HAVE "JOINED JUST ASK" and say I am fairly happy. I have not left a tip on this occassion, but am grateful forr your assistance Richard, Thankyou
Expert:  Richard replied 2 years ago.
your most welcome
Let me know if you have any difficulties please
Customer: replied 2 years ago.
The reason I queried GMail ettings is because I use Gmail as my alternate e-mail, and TalkTalk send me admin mail etc on GMail.
Expert:  Richard replied 2 years ago.
No problem Preston, if you want to add Gmail also on the iPad, then follow these instructions
http://www.pcadvisor.co.uk/how-to/apple/3503632/how-put-gmail-on-iphone-5/
Its for the iPhone but exactly the same steps for the iPad