Thank you Richard for your prompt response. I have done exactly as instructed - even though I have already tried that about twenty times - and I am getting No Network Connection. When I go to Wireless Settings and Click on my BT BusinessHub-091, it has asked me to put in my password ***** the number on the modem, and as usual it says "obtaining IP address" followed by "Authentication failed." I have NOT made a mistake with the number! This total failute was preceded by a few days of intermittent service.
Yes, I am ABSOLUTELY certain I am inputting the correct 10 digit number on the back of the Hub.
How could it be the Hub if my computer is working off the same device?
I will wait to hear your reply before I carry out your instructions.
That has been a disaster: Most of the lights on my Hub have gone out and my computer says: "local area connection failed."
Having typed this the lights have returned.
Ethernet, Wireless and Internet are flashing, whilst Power and Broadband are static.
I am able to get the BBC iplayer/TV app and it is working. The BBC iplayer/radio app is NOT working - no connection. However, I have been able to access it via the web, a bit long-winded, but better than nothing, and I can obvioulsy access the internet now.
Thank you very much.
In that this was an intermittent fault at the start of my problems, if it stops working, and I will know later, am I allowed to contact you again tonight please? (Presumably you are on the east coast of the U.S.A.)?