Doesn't seem to help. The green light behind the button comes on for a short while, then gets off. And then- nothing.
Hi Jess, I cannot see the difference between a re-boot and a hard re-boot.. they seem the same to me. But I will fiddle a bit. Thanks for your help. I'll come back to you if there are any changes.
Hi Jess, you are very kind and efficient,butbut but, my kindle does not work. I have tried to re-boot, and to plug it in to charger - but it still does not work. I will go on trying. I say thank you to you (but think £28 is steep as my kindle does not work.) You will forgive me for not rating you right now.
Hi Jess, it works! Thank you ever so much!
I am really grateful!