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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5493
Experience:  B.Sc. Computer Science with Honors
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Message on kindle - wr're sorry an unknown error occurred.

Resolved Question:

message on kindle - wr're sorry an unknown error occurred. an internet connection is required to complete this task. please check your inernet connection and try agaih.
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.

Follow the steps given below and let me know how it goes.

hold down the power button upto 35 to 40 seconds, then release.

Turn back the power on the Kindle

let me know if you still see the error.

Michelle and 5 other Computer Specialists are ready to help you