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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36866
Experience:  Over 15 years of consulting to the IT industry
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Richard, I have an Epson All in one printer/scanner. I am

Resolved Question:

Hi Richard, I have an Epson All in one printer/scanner. I am trying to scan a document to my Desktop but it shows an error message about a problem with ABBYY finereader. I wondered if this is due to what I did a couple of days with you when I disabled the MS Services on start up or is it a totally different issue. What do I need to do to get my scanner to work again?
Thanks
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
It should not be as it should auto start, but to be sure, click start, type in
msconfig
press enter
Go to Services and enable anything in the list with Epson.
Do the same on the Startup Tab
Click ok, restart and tell me if it now scans please
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Customer: replied 2 years ago.

The ABBYY finereader was disabled in the Services tab so I've checked it, restarted and it's done the trick. Thanks!