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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 5408
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I cannot remember my password. Can you help?

Customer Question

I cannot remember my password. Can you help?
Submitted: 2 years ago.
Category: Computer
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
Who is this password *****? Your e-mail?
Thanks
Customer: replied 2 years ago.

My husband Michael XXXX

Expert:  Kamil Anwar replied 2 years ago.
Is it for his e-mail?
Customer: replied 2 years ago.

The password ***** ***** his email

Customer: replied 2 years ago.

Yes, it is for his email

Expert:  Kamil Anwar replied 2 years ago.
Can you type me his email address without the @ symbol please
Customer: replied 2 years ago.

michaelcdaytiscali.co.uk

Customer: replied 2 years ago.

XXXX

This is my husband's email address without the @ as requested by you.

Customer: replied 2 years ago.

XXXX

Expert:  Kamil Anwar replied 2 years ago.
You want to reset the password ***** this account? Are you a tiscali customer?
Customer: replied 2 years ago.

Yes, my husband is a Tiscali customer. Yes we would like to reset the password.

Expert:  Kamil Anwar replied 2 years ago.
What is your husband's date of birth?
Customer: replied 2 years ago.

What on earth has my husband's date of birth got to do with my trying to get a password ***** our computer re-set?

Expert:  Kamil Anwar replied 2 years ago.
TalkTalk needs it to verify that the password ***** ***** resetted by the account holder, to avoid unauthorized use. I have sent you the link from where you can reset the password ***** provide the information they need.
https://myaccount.talktalk.co.uk/forgotdetails/index/webmailindex
Customer: replied 2 years ago.

I would like to cancel my account as of today's date please.

Expert:  Kamil Anwar replied 2 years ago.
To cancel account; please email***@******.***.
Thanks
Customer: replied 2 years ago.

I have done this thank you

Expert:  Kamil Anwar replied 2 years ago.
Thank you