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Cris
Cris, Computer Enthusiast
Category: Computer
Satisfied Customers: 6358
Experience:  A technician which covers all grounds including E-Readers.
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Had an accident with my kindle fire as grandson pressed reset

Resolved Question:

Had an accident with my kindle fire as grandson pressed reset and now my password ***** ***** being recognised by my kindle as i have had to change my amazon password.
Submitted: 2 years ago.
Category: Computer
Expert:  Cris replied 2 years ago.
Hi,

Thanks for using JustAnswer.com I am Cris.

Is your Kindle already connected to WiFi?
Customer: replied 2 years ago.

kindle is connected to my laptop

Expert:  Cris replied 2 years ago.
You need to connect it to WiFi so that you can register to your Amazon account. Do you have the WiFi password ***** you can connect it to your WiFi network?
Customer: replied 2 years ago.

i do, Ive managed to get as far as connecting my kindle back to the wifi available but the blockage appears to be my password ***** Ive recently changed as requested to do so by amazon

Expert:  Cris replied 2 years ago.
OK,

Let's try resetting your password ***** Use the link I have provided to do so.

Click here>>>Reset Password

Let me know how you make out.
Customer: replied 2 years ago.

the registration is still not recognising my new password. it 's telling me to visit amazon.com/devicesupport which I have tried to do and been redirected to yourself. if I press close it takes me back to the register your kindle page. should i just register all over again?

Expert:  Cris replied 2 years ago.
Yes try the registration from scratch.
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