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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16628
Experience:  Over 10 years of professional experience.
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Any idea why my new acer aspire E 15 has a missing curser when

Resolved Question:

Any idea why my new acer aspire E 15 has a missing curser when I go to log in after closing the lid? Also having problem with the sidebar when moving the page up and down, it frezzes.
Submitted: 2 years ago.
Category: Computer
Expert:  Jason Jones replied 2 years ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
My name is Jason. I look forward to helping you today.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Thank you,
Jason
Customer: replied 2 years ago.

Is this Included in the fee I have already paid.

Expert:  Jason Jones replied 2 years ago.
A remote session is an additional fee.
Customer: replied 2 years ago.

Ok. What do I get for the fee I have paid?

Expert:  Jason Jones replied 2 years ago.
Hello,
I am sorry for the confusion.
I don't want you to feel like I am trying to nickle and dime you.
How about this; may I remote in at no extra charge? I will do this as a favor to you, being that you were not fully aware of how the system here works.
Please, click the following link and choose to run the remote application: http://74.208.221.55/?Session=10e055f2-2892-484e-8fc5-b7379f9e82bc
- Jason
Expert:  Jason Jones replied 2 years ago.
All is now working.
Thank you for your time and please, do not forget to rate my help on this page.
- Jason
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