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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 15 years of consulting to the IT industry
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As I can't remember my password, or enough info to convince

Customer Question

Hi, As I can't remember my password, or enough info to convince Google that I am who I am, is there a way of contacting Google other than the lost password ***** please?
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
If your not able to complete the password ***** process, then the automated tools will not be able to help you regain access.
You will need to follow the manual process, it is the only option left in your situation.
You'll need a working email account so they can contact you on it. I advise to make a temporary one here if you do not have one.
https://accounts.google.com/SignUp?service=mail
Then go to this link and fill in the form please.
https://support.google.com/accounts/contact/disabled2?p=
You will then need to allow up to 24 hours for Google to contact you with the instructions to reset your password.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you

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