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Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Computer
Satisfied Customers: 8694
Experience:  Over 20 years experience with Apple/Windows desktop publishing, design, troubleshooting
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I cannot send Emails from my I phone 6 and I have not been

Customer Question

I cannot send Emails from my I phone 6 and I have not been able to send for 3 weeks now ,can you please tell me why
Submitted: 1 year ago.
Category: Computer
Expert:  Mike the Mac Medic replied 1 year ago.
Is your emaill account an AOL account?
Customer: replied 1 year ago.

I am with TalkTalk.

Expert:  Mike the Mac Medic replied 1 year ago.
OK it said browser AOL so I was not sure. Is it an IMAP account?
Customer: replied 1 year ago.

No it is on Outlook

Expert:  Mike the Mac Medic replied 1 year ago.

Sorry can you clarify so Talk Talk uses a Microsoft Exchange server or you are using Outlook on your iPhone? Or are you using Apple Mail?

Customer: replied 1 year ago.

It is an Apple IPhone 6

Customer: replied 1 year ago.

I am using an IPhone 6 (Apple)

Expert:  Mike the Mac Medic replied 1 year ago.
Yes I know that... asked you if your Talk Talk account was an IMAP account and your reply was "No it is on Outlook???? " What does that mean? Do you have Outlook on the phone or did you jus mean the TalkTalk account is using a MS Exchange server?
Expert:  Mike the Mac Medic replied 1 year ago.
OK forget it I found the info I needed. Go to Settings Mail, Contacts & Calendars and delete the account then go here and follow the directions to set it up again:

http://help2.talktalk.co.uk/setting-talktalk-email-iphone

Let me know after
Customer: replied 1 year ago.

I am Virgin Media on my IPhone 6

Expert:  Mike the Mac Medic replied 1 year ago.
Did you see my previous post? I found the info I needed. Go to Settings Mail, Contacts & Calendars and delete the account then go here and follow the directions to set it up again:

http://help2.talktalk.co.uk/setting-talktalk-email-iphone

Let me know after...

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