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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 148
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have a samsung mobile. G1-E1080i I seem to have blocked

Customer Question

I have a samsung mobile. G1-E1080i I seem to have blocked out my date from getting my text messages. I get texts from all other callers. She thinks I did it on purpose!!!
My no here in Ireland is(###) ###-#### ***** person can make phone calls to me with no problem. I tried vodafone but tyhey could not help me.
Submitted: 1 year ago.
Category: Computer
Expert:  dresteve2000 replied 1 year ago.
Hi, I am A. Stevens here to help with your question! Do you have this contact saved in your phone? Could you try deleting the contact, and then creating it again?
Customer: replied 1 year ago.

I will do that now

Expert:  dresteve2000 replied 1 year ago.
OK great, the contact might have accidentally gotten added to a rejected sender list, but if you delete and re-create it should resolve...
Customer: replied 1 year ago.

No, she still can't send me a text

Expert:  dresteve2000 replied 1 year ago.
OK, would resetting the phone be an option? Do you know if your contacts are saved on your SIM or the phone itself?
Customer: replied 1 year ago.

On the phone

Expert:  dresteve2000 replied 1 year ago.
Next thing to try would be to export the contacts to your SIM and reset the phone...you would lose all of your messages and call history though.
Customer: replied 1 year ago.

I don't mind losing them. How do I transport contacts to sim from phone?

Expert:  dresteve2000 replied 1 year ago.
First you go to phonebook , then options. Then click copy all to sim card.
Expert:  dresteve2000 replied 1 year ago.
Once you have it copied, you can then reset your phone by entering this: *2767*3955#
Customer: replied 1 year ago.

Where do I put that

Expert:  dresteve2000 replied 1 year ago.
From the main screen, as if you were entering a phone number to make a call
Customer: replied 1 year ago.

when I get to the number 3 it only prints -s after that

Expert:  dresteve2000 replied 1 year ago.
OK, so the other method to reset is to go to Menu with LEFT soft key >> Settings > Reset (option 9) Default password: 8 zeros 00000000
Customer: replied 1 year ago.

OK done that. Still no good. Keypad keeps getting locked now

Expert:  dresteve2000 replied 1 year ago.
Did the phone reset or no?
Customer: replied 1 year ago.

How do I find that out

Expert:  dresteve2000 replied 1 year ago.
Did you go through the reset process by the menu? Did it ask for the password?
Customer: replied 1 year ago.

Yes, I think I changed the password ***** 00000000 I have just done that again

Expert:  dresteve2000 replied 1 year ago.
OK, so now what is the status of the phone?
Customer: replied 1 year ago.

I don't understand. How do I find out its status

Expert:  dresteve2000 replied 1 year ago.
Were you able to successfully go through the reset? It would have asked for the password ***** and confirmed that you wanted to reset.

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    Kamil Anwar

    Computer Support Specialist

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    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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