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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35765
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I don't remember my yahoo password & it won't accept my answer

Resolved Question:

I don't remember my yahoo password & it won't accept my answer to security question to change it!
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is your yahoo email account currently working on any device?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you
Customer: replied 1 year ago.
Yes it's working on my iPad.
Tel no 0161(###) ###-####
Expert:  Viet - Computer Tech replied 1 year ago.
Are you currently on this web page on the iPad or on a windows or mac computer, etc.? Please reply at the box below. Thank you.
Customer: replied 1 year ago.
Ipad
Expert:  Viet - Computer Tech replied 1 year ago.

Thank you. Please submit the Yahoo account recovery form:

- Click on the website below:

https://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ACCT&page=contact

, then click on Password ***** sign in
, then click on Unable to sign in
, then type in your yahoo email address in the Yahoo ID box
, then click on Submit on the right
, then click on the mail envelope / Email option at the bottom
, then submit the issue, and write as much details as possible, such as you are able to access your email on the iPad, but you have forgotten the email password ***** the security answer.

Please let me know if you are able to submit the Yahoo account recovery form or not.

When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,

Customer: replied 1 year ago.
How long will yahoo take to respond?
Expert:  Viet - Computer Tech replied 1 year ago.
Yahoo usually responds within 24 hours. When Yahoo emails you and requests any further information, please follow its instructions in order to verify your Yahoo account. Thank you.
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35765
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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