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John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5013
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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There How do I get rid of pop ups from coopoon. I get them

Resolved Question:

Hi there
How do I get rid of pop ups from coopoon. I get them on Amazon and other sites, just started today
Submitted: 1 year ago.
Category: Computer
Expert:  John replied 1 year ago.
Hello my name is***** will be assisting you today. I am sorry to hear that you are having trouble with your PC. I will try my best to help you.Does these pop ups show in Internet explorer only or in all other web browsers too ? Sincerely,john
Customer: replied 1 year ago.

I only use Internet Explorer

Expert:  John replied 1 year ago.
Thank you for replying back to me.Please try the following1.Click on start then type inetcpl.cpl in the search box and press enter that will open internet properties window now click on delete under browsing history>>>select everything then click delete. Now click on security tab>>>then click on reset allzones to default level (if that option is enabled) >>>now click on advanced tab >>>click on restore advanced settings then click on apply.2.Click on start>>>computer >>Right click on C drive>>>properties>>>disk clean-up>>>select all the options and click OK then click on delete.3.Please click on this link and download and run adwcleaner https://toolslib.net/downloads/finish/1/ open it click on scan and once scanning is done click on cleanAfter that restart the PC and check it and please let me know how it goes.Sincerely,John
Expert:  John replied 1 year ago.
Sir i see that you weren't able to follow my instructions fully in that case may i remote access to your PC and check the issue you are facing directly. It’s secure and also you can see what all I am doing in the PC. Let me know so that I can give you the link to do that. please do not open duplicate questions instead please reply back in this page

Sincerely,
John
Customer: replied 1 year ago.

that's fine ok

Expert:  John replied 1 year ago.
Thank you sir.

Please click on this link http://www.justanswer.com/remotedesktop/join.aspx?Session=35470ad4-1ff9-445a-b143-56b8498dc5f7# that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it.if it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.


Sincerely,

John

John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5013
Experience: I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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