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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I cannot download any books as my password ***** account number

Customer Question

Hi I cannot download any books as my password ***** account number are wrong
Submitted: 2 years ago.
Category: Computer
Expert:  dresteve2000 replied 2 years ago.
Hi, I am A. Stevens here to help with your question! Could you let me know what device you are having trouble with exactly?
Expert:  dresteve2000 replied 2 years ago.
Is it an iPad, Kindle, Nook, etc?
Customer: replied 2 years ago.
Kindle
Expert:  dresteve2000 replied 2 years ago.
Great, and are you trying to download the books via wifi or usb connection to your computer?
Customer: replied 2 years ago.
Not to my I pad my kindle with wi fi
Expert:  dresteve2000 replied 2 years ago.
I understand, are you able to login to your Kindle account on your computer by chance?
Expert:  dresteve2000 replied 2 years ago.
http://www.amazon.com/gp/help/customer/display.html?nodeId=200875610
Customer: replied 2 years ago.
No I just want to use my kindle its a new one well I've had it a few months I spoke to a lady who downloaded all the books I had purchased she said there was a mistake on my e mail address but she had put it right I'm sure I have downloaded books since then
Expert:  dresteve2000 replied 2 years ago.
I see...so what's the error on your Kindle? "Incorrect password" I just want to see if you can login on your computer to verify your account credentials..not to use the computer

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