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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37860
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have adobe Lighthouse 4, I keep getting the 'email failed

Resolved Question:

I have adobe Lighthouse 4, I keep getting the 'email failed to send' message when I try to send email within Lighthouse. Yesterday, it sent a few emails but stopped after 6-7. Today nothing will send.
I can send and receive emails in outlook, I just need to email some images to a friend.
Submitted: 2 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 years ago.

Hello James! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you mean Adobe Lightroom?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

Thank you.

Yes, Adobe lightroom 4. i use yahoo mail.

I took photos at a communion last weekend. Just trying to email them to friends email address.

Remote session would be great.

Expert:  Viet - Computer Tech replied 2 years ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=cb285d60-e35b-4e56-baaf-438c5a19ff6e

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet - Computer Tech and 5 other Computer Specialists are ready to help you
Expert:  Viet - Computer Tech replied 2 years ago.

Working on issue, thank you.

Expert:  Viet - Computer Tech replied 2 years ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.