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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5613
Experience:  B.Sc. Computer Science with Honors
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Cannot remember password ***** i have amazon account

Customer Question

cannot remember password ***** i have for my amazon account .now have a new touch screen display kindle but cannot connect to wi fi because cannot remember password. when i order anything from amazon it only shows dots so cannot see the original password
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.
Hi, My name is ***** ***** i will be assisting you
Please let me know that are you able to access your email which you mentioned at time of registering with amazon on which you get emails about your orders
Customer: replied 2 years ago.

yes

Expert:  Michelle replied 2 years ago.
please open the amazon page
then click on your account option on top right pane
then click on settings
besides settings you will see an option of forgot password
click on it and follow the steps to reset the password
let me know if you face any difficulty