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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9794
Experience:  Computer specialist
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10.1 tablet has jammed..it will not turn off,

Customer Question

Hi ***** 10.1 tablet has jammed..it will not turn off, and I worry it is getting too warm.It is the first problem I have had with this tablet, been very pleased with it , but don't know what to do now.
Submitted: 2 years ago.
Category: Computer
Expert:  Randy Computer Tech replied 2 years ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
I am sorry this happened. This could be a glitch in the software and the tablet needs to reboot, lets try and force a reboot > Hold the power button down for about 60 seconds then power on the tablet to reboot normally.
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