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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 15 years of consulting to the IT industry
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Their i was downloading an update from my computer to

Resolved Question:

hello their i was downloading an update from my computer to my sony d2303 mobile phone now my phone is completly dead help
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you remove the charger and hold the power button down for 40 seconds, then release.
Then connect the charger and wait 5 minutes
Press and Hold together: Power Button + Volume Up Button for several seconds and release
Tell me if it now starts please.
Let me know the results please
Richard and 3 other Computer Specialists are ready to help you
Customer: replied 2 years ago.

yes worked thanks for your help

Expert:  Richard replied 2 years ago.
perfect, your welcome
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you

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