Even if it does not look like it is charging and even though it may be fully charged charge it using a different wall outlet than you normally do (a different room is best) for at least 10 minutes.
Do not skip that even if it is fully charged from you already plugging it in, it is important to do it.
It sounds like the firmware may be frozen try this and let me know the results hold the power switch for at least 60 seconds.
Try this at least 6 times.
The firmware can sometimes get frozen the same way that a computer will occasionally.
Currys store inverness, checked charger port and it is not loose. number guo45rw. never changed the battery either.
Clicked onto battery website they do not send to united kingdom, so it looks like I will have to ring this number. thanks for trying to help I
am a bit shocked as the kindle is slightly over the warranty. Never had any problems with other appliances . I would like another one sent out as did not expect this to happen.