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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35778
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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When i try to get into euromillions website i get the following

Resolved Question:

when i try to get into euromillions website i get the following message
#Secure Connection Failed
The connection to the server was reset while the page was loading.
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.
what can i do
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you
Customer: replied 1 year ago.

vista

Expert:  Viet - Computer Tech replied 1 year ago.
Was that website working previously on your computer?

Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you?

Please reply at the box below. Thank you.
Customer: replied 1 year ago.

i am having trouble replying because when i enter my email address i am told it belongs to another member - i am the member!

Yes you can connect

Expert:  Viet - Computer Tech replied 1 year ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=58341c53-8909-4a7a-bcb1-44e5d07b7348

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Expert:  Viet - Computer Tech replied 1 year ago.

I have resolved the issue via remote support. If you need help with anything else, please come back any time. Please rate my service below. Thank you very much.

Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35778
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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