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about 3 years 6 months
About 3yrs 6 mths
Done this and the following is happening. A battery comes up not charged then that goes away and another battery comes up with a yellow piece which i think is charge about a quarter. I have the pad beside me and it just keeps flashing in & out of the 2 things I have just described and not going into the opening screen
still doing the same but not going into start up, could be damage to internal connector but how do i troubleshoot this? it is used daily and for long periods. Have replaced connectors three times because they were not charging. I'll see what you come back with but maybe I should get new connectors,
If its ok can we leave this one open for a couple of days. I have only got the one connector so will have to get another one. As far as rating your service is concerned I am not dissatisfied with your service but we have not solved the problem exactly, You have however said that you consider it is either the connection from tab to usb or the internal connector on the device. I will get back to you asap when I have proved which part it is,
Oķ I have solved the problem it was the charger cable not the internal connector. It is now working again fine. Your diagnosis was spot on so thank you for that . Re payment I think I may have pressed in error the monthly sub button . I just require the one off payment