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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 17102
Experience:  Over 10 years of professional experience.
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I Have forgotten my password ***** open the computer

Customer Question

I Have forgotten my password ***** open the computer
Submitted: 2 years ago.
Category: Computer
Expert:  Jason Jones replied 2 years ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
Which version of Windows or Mac OS are you using?
I will be standing by.
Thank you,
Jason
Customer: replied 2 years ago.
I am using Windows 8.1
Expert:  Jason Jones replied 2 years ago.
At the login screen, is your login username an email address or is it just a screen name?
Customer: replied 2 years ago.
Just a name
Expert:  Jason Jones replied 2 years ago.
Thank you kindly for the update, Glenda.
I have followed the procedure below to recover the Windows password ***** few hundred times with no problems. The process is quite simple: You create the cd on a working computer, put the cd in the problem computer, and follow the rest of the instructions below.
Please, follow the instructions below to reset your computer's password:
- Click the following link: http://ophcrack.sourceforge.net/download.php?type=livecd
- If you are using Windows XP, click the Windows XP download link and save that file.
- If you are using Windows Vista or Windows 7, click the Windows Vista download link and save that file.
- Burn that ISO file to a CD. You can use the application found here if you do not have a CD burner: http://cdburnerxp.se/en/home
- Place the CD in the problem computer, turn it off, turn it on, press the shortcut key responsible for the boot menu ( F12, ESC, F10 ), choose the CD-ROM, and boot.
- Choose Automatic and press Enter
- Sit back and allow the program to locate the passwords for you. It may take up to 10 minutes.
Reboot normally.
I look forward to your next message or your rating below.
Please, do not forget to rate my help on this page.
Thank you again,
- Jason
Jason Jones and 6 other Computer Specialists are ready to help you
Customer: replied 2 years ago.
I don't have another computer to creat a disk to put in my computer
Expert:  Jason Jones replied 2 years ago.
Thank you for the update, Glenda. I assume you are using your cell phone or tablet to communicate with me on this page. Is that correct?
Customer: replied 2 years ago.
Yes .I am using my tablet
Customer: replied 2 years ago.
Yes.I am using my ipad