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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5497
Experience:  B.Sc. Computer Science with Honors
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If the problem is not solved will i have refund??

Resolved Question:

if the problem is not solved will i have refund??
Submitted: 2 years ago.
Category: Computer
Expert:  Michelle replied 2 years ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
Please tell me the type of problem you are facing is it computer, printer, software etc.
yes you will get a refund if the problem is not resolved.
Customer: replied 2 years ago.

i cannot install skype free

Expert:  Michelle replied 2 years ago.
What is the problem you are facing while installing skype
let me the operating system you have on the computer.
Customer: replied 2 years ago.

microsoft windows XP Home SP2

Expert:  Michelle replied 2 years ago.
install teamviewer and let me know the teamviewer id and password ***** will install skype remotely for you.
from this link:
www.teamviewer.com
Customer: replied 2 years ago.

208 007 810

1057

Customer: replied 2 years ago.

ID ###-##-####/p>

pass 1057

Expert:  Michelle replied 2 years ago.
click on the button trustworthy.
Customer: replied 2 years ago.

Mrs Michelle

it is all done??

Expert:  Michelle replied 2 years ago.
not yet i have to install it not all you have to do is look for a permission popup screen you have to allow me to reconnect on teamviewer.
Expert:  Michelle replied 2 years ago.
close the teamviewer scren and reopen it and give me the new password ***** connect.
Customer: replied 2 years ago.

Michelle i will need some time to get familiar formerly i was seeing the s signal for skype now will i have your teamviewer window? also i had a web cam connected now with the update will i have to connect again ?? i do not know

let me know your email to contact you directly , there you are many,

to ask if i want sth

Expert:  Michelle replied 2 years ago.
Close teamviwer and reopen it again.
let me know the id and the password ***** that i can reconnect.
Customer: replied 2 years ago.

sorry i have got a little confused i will try i am not as you

Expert:  Michelle replied 2 years ago.
click on the windows start button look for teamviewer and click on it.
once opened let me know the id and the password.
Customer: replied 2 years ago.

ID ###-##-####/p>

pass 5609

Expert:  Michelle replied 2 years ago.
allow me to connect.
Expert:  Michelle replied 2 years ago.
Skype installed after installing sp3 using remote access
Michelle and 3 other Computer Specialists are ready to help you
Expert:  Michelle replied 2 years ago.
Skype installed and tested fine took a long time as remote was running very slow. Issue resolved.
I have fixed skype on custmers computer. If you have any question feel free to ask. Please provide a rating by clicking on the smiley below and hit submit.
Michelle and 3 other Computer Specialists are ready to help you

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