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John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5256
Experience:  I have been in the IT field for the past 8 years. I also worked as a system admin for a construction company for 3 years.
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Have just had microsoft 10 installed and I am very happy with

Resolved Question:

Have just had microsoft 10 installed and I am very happy with it. Unfortunately I do
not have "office" so cannot print of some information I want. I am 83 and only need to
be able to print off a few things.
Any help would be appreciated. I understand there is a free version.
Thank you....Ann Knapper
Submitted: 1 year ago.
Category: Computer
Expert:  John replied 1 year ago.
Hello my name is***** will be assisting you today. I will try my best to help youMa'am are you trying to print is it a document ?Is the printer showing in windows 10 ?Sincerely,John
Customer: replied 1 year ago.
It is an A4 sheet of paper with medications and medical history of myself that I have to keep updating.I can bring up a printer but then it says I do not have office.
Customer: replied 1 year ago.
I really want microsoft word.
Expert:  John replied 1 year ago.
Thank you for the details ma'am.You can download and install open office which is an alternative for Microsoft office and its free too.It has a program called write which is similar to wordYou can get it using this link you want me to remote access to your PC and do it for you please let me know and i will give you the remote desktop tool for accessing your PCPlease let me knowSincerely,John
Customer: replied 1 year ago.
I think I should be able to install it, have to try and show my family I am not useless. Do I get a degree certificateafter all this? Ann
Expert:  John replied 1 year ago.
Thanks for replying back to me.its a simple process so no need to worry if you get into any trouble let me know and i will help you.Please let me know the statusSincerely,John
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