Good Morning Dan,
Thanks for getting back so quickly.
Unfortunately, it was Way Past my Bedtime.:)
In answer to your question: -
HP Compaq CQ2990ea.
Intel Core i3. 2.8GHz.
4GB Ram. 2TB HDD.
I bought the PC on 28/4/15, but didn't set it up until 3/6/15, when I moved into a new house.
It came with Win 8 already installed, and then Upgraded to Win 8.1.
It has been running fine, until last Friday.
I have Two PC's The HP Compaq, and an ASUS Desktop, which I bought in 07/2013 and upgraded to 1TB HDD, and 8GB Ram.
(This is the PC I'm using).
The Upgrade to Win 10, came through on Thursday evening. It installed in the ASUS no problem.
I delayed the upgrade until Friday 9am, for the HP Compaq, as it was getting late.
I hope this helps.
Thanks for the Info.
I'll try that. I just didn't want to lose all my files etc.
I take it the Win 10 Upgrade is the same one that Microsoft have installed on my Asus, and tried to install on my HP Compaq?
How do I get to the BIOS to Change the Boot Order?
Or will it just load the DVD?
I'll try to load the DVD!!
Will be back in touch, one way or t'other.
I don't have the DVD. I'm in the process of Downloading Win 10 ISO File-(Currently at 21%!!!)- to transfer onto a Blank DVD.
The Win 10 that's installed came as a Free Upgrade, which I reserved from Microsoft in June.
A White "Windows Icon" appeared on my Task Bar one day. I clicked on it and Voila...Windows 10 Free Upgrade
I do not have the "Activation Key", unless it's using the Win 8 Activation Key of the installed Win 8 version the PC came with!?!
I'll try it anyway. If it requests a Key, I'll just put the Win 8 Key in.
It's taking ages to d/l, now at 23%!!
I'll get back in touch Tomorrow at this rate. lol!!
I've just checked my HP Compaq for the Activation Key, and I'm struggling to find it.:(
On the underside, I've found a "BID=" number, and a "FeatureByte="
number, which is 13 groups of x4 letters and numbers.
Looking on the Microsoft site, it mentions that the Activation Key could be "Embedded in the Motherboard"????
Win 10 has just finished downloading, so I'll put it onto a DVD, and trust to luck.
Thanks for your help........So Far!!:)
I've d/l the Jelly Bean, onto my Asus PC.
Well what do you know!?!
I've got Windows 10 Pro!! It's also given me the product key for this PC.
It's getting late here now, (Nearly Supper and Bedtime!!)
Will I be able to Upload Win 10 on my HP, and Activate it after it's done, using The Jelly Bean to find my Product Key?
Or will this Product Key work on both PC's, as they're linked via Network, and "TeamViewer?"
My head's Fried!!
Thank you for all your help.
Maybe next time, I'll be reporting All OK This End!!
I'm afraid I've no good news this morning.
I cannot get the HP Compaq to Boot from the DVD Drive.:(
I started the PC normally, opened the Welcome Screen, input my Password, and it went to my desktop, and tried loading my shortcuts.
I put the DVD in the drive, and the PC recognized that the DVD was in there,(Disc symbol to side of Cursor).
I then restarted my PC, but it just went to my Welcome Screen again.
I've tried 4/5 times restarting the PC, but I cannot get it to Reboot from the DVD Drive.
It always goes to the Welcome Screen, I put in my Password, and the whole thing starts again.
I'm pulling what's left of my hair out!!!!
I've tried to contact HP Customer Support, (Who's about as much use as a Back pocket on a Vest!!) and get put on to "The HP Forum", (See Previous!!:).
Gonna take the Dog for a walk, Listen to some Music on iTunes, with my Beats, and have a really good think!!
Sorry I've been so long getting back to you. It's been one of those days!!
HP Customer Support contacted me, and tried to Restore my PC to Factory Settings.
After FIVE Attempts, she gave up, said my PC was beyond Help, and put me on to the Sales Dept., who Sold me the CD Set to Revert my PC to Factory Settings!!
Refer to earlier message about Pockets and Vests!!
I (THAT'S ME!!) actually got into the Boot Menu, and tried to run the Win 10 Media, but it kept kicking me off, saying I couldn't use the DVD Drive to Boot my System, with the DVD in. I had to Restart My PC, and then Boot the DVD Drive from File Explorer!!
Back to Square 1!!
I'm now back on my "Old Faithful Asus" while my HP Compaq Restores itself to the Factory Settings, and Download 1,375 MB of Windows Updates!
Some Information for you Dan, just In case you ever come up against a HP Compaq Desktop PC in the future.
1. To get to Start Menu/Boot Menu, Repeatedly press ESC, while The PC is Booting.
2. Once Start Menu on Screen, use the "F" Keys to Navigate to Menu Required. You don't have to Highlight the Menu, just Push "F11"for Instance, and the PC takes you there.
Hey Ho! So Simple when you know what you're doing!:)
BTW, I already have Power ISO Pro, on my Asus, so I used that.
Thank you for your time, and Patience
All The Best from Accrington, LANCASHIRE!!
Sorry for the delay in getting back to you.
I've just spent the last day and half, Re-Installing ALL My Apps onto the Newly Refreshed HP Compaq.
It's reverted to the Factory Settings, and Windows 8.
I can't wait for it to Upgrade to Win 8.1.
I'd forgotten how BAD Win 8 was!!
One good thing though, My LaCie 4TB Hard Drive, has "Miraculously Reappeared" on my PC!!
The drive went "Missing" when I Upgraded to Windows 10.
The guy at Seagate told me it was Compatible with Win 10. Obviously Not!!
I thought I'd lost my Blu-Ray Collection, so I just thought I'd try it on the HP, and "Plug + Play" worked.
So I've fetched all my LaCie Drives and Connected them to the HP Compaq PC.
My Asus PC, is Running very well, with no problems so far.
Still learning, but I must say, I'm Impressed with Windows 10 Pro.
It seems to know what you want, and "PoP" There it is on screen in seconds.
I think I'll leave my HP Compaq with the Win 8, and upgrade to Win 8.1 when it comes up.
I Downloaded both Windows 10, Home and Pro, and I've transferred them onto DVD, and kept a note of both product keys, as they say in Lancashire..."Just In Case!!"
It's been nice talking...ish to you. I've put you into my "Favourites" Box, so I 'll be in touch, if and when, I've got another Problem that the Company Reps. cannot help me with.