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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 40346
Experience:  Over 15 years of consulting to the IT industry
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I am trying to connect my new Kindle to my Wi-Fi network but

Customer Question

I am trying to connect my new Kindle to my Wi-Fi network but have forgotten my password. How can I access my network?
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me please the make and model of your wifi router?
Thank you
Customer: replied 2 years ago.

Sky 22062

Expert:  Richard replied 2 years ago.
Thanks Tony
To get the password, you need to do the following to change it to one you can remember.
Open a new web browser window.
In the address bar, type 192.168.0.1 and press Enter.
Enter the username admin and password ***** in lowercase.
From the Useful settings menu on the right hand side of the screen select Change Wireless Password.
Enter the username admin and password ***** in lowercase.
Enter the new wireless password ***** want to use.
Select Apply to save your new settings.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please
Richard and 4 other Computer Specialists are ready to help you
Expert:  Richard replied 2 years ago.
Thank you
Can you go to www.teamviewer.com
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you
Customer: replied 2 years ago.

ID. 313 911 136

Password. 5130

Expert:  Richard replied 2 years ago.
connecting now
Customer: replied 2 years ago.

Connected. Thank you Richard

Tony

Expert:  Richard replied 2 years ago.
Your most welcome Tony!
Richard