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Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Computer
Satisfied Customers: 8996
Experience:  Over 20 years experience with Apple/Windows desktop publishing, design, troubleshooting
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Why will Adobe Flash Player not run on this Laptop

Customer Question

Why will Adobe Flash Player not run on this Laptop
Submitted: 1 year ago.
Category: Computer
Expert:  Mike the Mac Medic replied 1 year ago.
Windows 7 yes it should. Go here: https://get.adobe.com/flashplayer/
Customer: replied 1 year ago.

I have tried to install from Adobe, several times. without success.

Expert:  Mike the Mac Medic replied 1 year ago.
What is the error message?
Expert:  Mike the Mac Medic replied 1 year ago.
Go to Start / Control Panels/ Programs and uninstall it then try installing again.
Mike the Mac Medic and 3 other Computer Specialists are ready to help you
Customer: replied 1 year ago.

Done all this. over and over.

Expert:  Mike the Mac Medic replied 1 year ago.
OK go to the link below and click on Join your Session then allow the app to run and look for my messages on your screen:http://mikethemacmedic.com:8040/?Session=154e201b-c541-4d7b-8271-47b04ee82a72
Expert:  Mike the Mac Medic replied 1 year ago.
I think that should fix it you had Malware. let me know
Customer: replied 1 year ago.

Mike. It did not fix the problem. I have requested a refund.

I have tried correcting this foe several weeks now. Thanks. Ginnette

lb

Expert:  Mike the Mac Medic replied 1 year ago.
Let me connect again we can fix it.
Expert:  Mike the Mac Medic replied 1 year ago.
I wan't sure about the malware being the problem
Expert:  Mike the Mac Medic replied 1 year ago.
I asked you to let me know
Expert:  Mike the Mac Medic replied 1 year ago.
Just click on the same link ad I can connect again
Expert:  Mike the Mac Medic replied 1 year ago.
There is nothing wrong with the flash installation did you se when I checked it this has to do with your email and I can fix that too
Expert:  Mike the Mac Medic replied 1 year ago.
Just need to change the access to flash in your web browser for that website
Expert:  Mike the Mac Medic replied 1 year ago.
It's lucky we got rid of the Malware too that was spying on you... a security risk
Customer: replied 1 year ago.

Dear *****,

I had to go out to the shops. I am back now. Are you still working?

Expert:  Mike the Mac Medic replied 1 year ago.
Yes can I connect again?
Expert:  Mike the Mac Medic replied 1 year ago.
OK great you can get me again here: askmikethemacmedic.com Good night.