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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
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Experience:  Computer specialist
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My kindle Paperwhite, bought December 2015, is giving me the

Resolved Question:

My kindle Paperwhite, bought December 2015, is giving me the message "battery is running low, please recharge your kindle".
I have tried three different chargers and four sockets but still keep getting the message even though the green light is showing.
Submitted: 2 years ago.
Category: Computer
Expert:  Randy Computer Tech replied 2 years ago.
Try a power reset first please> Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.
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