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arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1256
Experience:  MCSE, RHCE, IBM System X Server Certified
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I have purchased on line,"tune up utilities 2014 full

Resolved Question:

I have purchased on line,"tune up utilities 2014 full version" cutomer ref 78209207,invoice AKD-73642399307,and pai for it!!I was sent a reg key TMVCH-CGH3X-Q9GLE-Q4MW2-IOQJO-47KJY,when the "scan sreen" comes up it asks me to register. The reg slot will only accept,the first 4 groups,and will not take the last 2groups,There for I cant get this product to work. I am in the uk tel XXX
Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.
Hi,My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.
Expert:  arsufi2002 replied 1 year ago.
Please let me know when you are ready
Customer: replied 1 year ago.
i am ready now
Customer: replied 1 year ago.
how long is the "wait time" for my answer?
Customer: replied 1 year ago.
What is the answer?????
Expert:  arsufi2002 replied 1 year ago.
Hi,
Expert:  arsufi2002 replied 1 year ago.
Are you available now
Customer: replied 1 year ago.
yes
Expert:  arsufi2002 replied 1 year ago.
I suggest to have a Remote Session, it helps to work with real time and can identify issue more easily. Please download and install remote tool from below linkhttp://www.justanswer.com/remotedesktop/join.aspx?Session=802b54b9-daf4-484a-ab44-8db733fb24e0Thanks
Expert:  arsufi2002 replied 1 year ago.
let me know if you have any trouble
Expert:  arsufi2002 replied 1 year ago.
Do you get my response
Customer: replied 1 year ago.
please use the telephone,I cant get anywhere with this remote download,Tel no uk ***********
Expert:  arsufi2002 replied 1 year ago.
I am sorry, i don't have that option..I shall assist you to run Remote Desktop Tool
Expert:  arsufi2002 replied 1 year ago.
Please answer..Are you able to download tool from link which shared on previous post
Expert:  arsufi2002 replied 1 year ago.
Dear sir, Hope your issue has been resolved...If everything is fine, please use stars to rate my service have a great day !Fiyaz
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