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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 15 years of consulting to the IT industry
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I upgraded from win7 to win8.1 chrome stopped working , wouldn't

Customer Question

I upgraded from win7 to win8.1 chrome stopped working , wouldn't even accept who I was so I deleted it and tried to download it again to start fresh. Now it won't let me download it at all. Do I forget about it and use another browser?
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Please do the following in Internet Explorer
Click Tools (the gear wheel top right) than Internet Options
Click on the General Tab and Delete all Temporary Internet Files.
Than click the Advance Tab and click Reset
Then restart the computer and try to download and install Chrome again.
If it again fails, please tell me exactly what happens.

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