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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36777
Experience:  Over 15 years of consulting to the IT industry
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I want to check my security but it will not open up on my

Customer Question

I want to check my security but it will not open up on my screen
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
It may be the case, can you do the following please
Press the windows key + X and click on Command Prompt (Admin)
A black window will open
Type in it
sfc /scannow
Press enter
Let this complete and when it has, restart the computer and tell me if it will now open
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please

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