Hi freddy the screen shows the window 10 logo and under it a series of white dots. These keep coming and going, as if the system is going to start up. This changes to a note saying, it is unable to access the boot device but we will start the program. Sadly it returns to the win 10 logo and starts over again. The program is in a loop which will not stop, forcing me to turn off the computer. If I turn it on again I get the window 10 logo back
PS no numbers shown at all on screen
Hi are you finding a new Expert or are you leaving it to me, as my question has not been sorted out at all.? Regards Brian
I dont have a Win 10 disc.
I do have a Win 7 disc which works fine. I up-graded as per Microsoft recommendation to Win 10, the download worked. I tried to Reset the prog as per MS instructions and got tied up in this loop. rgds brian
I dont have another windows computer only a Chrome box and an old computer on Linux.
If I try to install the windows 7 disc will it over write win10 ? this would at least get me back to a computer that works. Rgds
I will try to install the window 7 disc as you suggested and get my computer back .
Will the win7 just over write or do I need to do anything special ?
I would be happy with a clean drive and win7 regds
Hi Miro, thanks for your help I have windows 7 working again
Can I get windows 10 again on this computer from MS as a free d/load ?