How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask arsufi2002 Your Own Question

arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1021
Experience:  MCSE, RHCE, IBM System X Server Certified
50085326
Type Your Computer Question Here...
arsufi2002 is online now

I'm trying to get a download of videocam suite 2.0 online from

Resolved Question:

I'm trying to get a download of videocam suite 2.0 online from the Panasonic site at
http://av.jpn.support.panasonic.com/support/global/cs/soft/download/vcs20ee_w7.html
but one of the files does not download, the .bat file 149 bytes, which I need to activate the .exe file. I just get a message when I click on the link. Any idea where I can get a full download from for Windows 8.1, please?
Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.
Hi,My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1021
Experience: MCSE, RHCE, IBM System X Server Certified
arsufi2002 and 2 other Computer Specialists are ready to help you
Expert:  arsufi2002 replied 1 year ago.
.
Expert:  arsufi2002 replied 1 year ago.
You know its a batch file that's why it got opened in browser. You can follow any of the following method to download the file.Method 11: Right Click file > Click Save Link as > 2: Browse the location where you have saved other files.See image for more infoNote: If it still opens in text file, you should change its extension from .txt to .bat Method 2 (Recommended)Simply download the file and extract to location where other files are saved.Procedure:1: Download file from below linkhttp://wikisend.com/download/459126/VideoCamSuiteUpdate(2.0L044).zip2: Click Download buttonNote: Click Unblock anyway if its blocked by your browser.3: Extract file to location where other files are savedThat's all Please let me know if you still require helpThanks,Fiyaz
Expert:  arsufi2002 replied 1 year ago.
Hello sir, Hope you fine.. Have we done this..Please let me know if everything is ok Now. If so, please don't forget to rate me ThanksFiyaz
Customer: replied 1 year ago.

I have done this and the .bat file has downloaded and, following that, I managed to get the .exe file. However, clicking on the exe file doesn't install the Videocam Suite. I have searched the internet and see now that Panasonic have decided not to support this software on Windows 8 and higher. So I have another option, to use any other editing software. Your answer told me how to do what I asked you, but not why this would not work. I will rate you OK.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Kamil Anwar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    151
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg Kamil Anwar's Avatar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    151
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.com/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    93
    Technical Director of IT Company
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    IS Manager

    Satisfied Customers:

    61
    20 yrs: Computers, Networking
  • http://ww2.justanswer.com/uploads/MI/mikew4950/2011-12-26_1606_mikephoto2s.64x64.jpg MikeW's Avatar

    MikeW

    Computer Engineer

    Satisfied Customers:

    53
    32+ years Computer and Networking Experience
  • http://ww2.justanswer.com/uploads/JA/jamieratliff/2012-2-8_194551_jamie.64x64.jpg jamieratliff's Avatar

    jamieratliff

    Information Systems Manager

    Satisfied Customers:

    21
    Jamie has worked in the Information Technology field for over a decade.
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERleg4q7o8/2012-3-6_203036_meja.64x64.png TheDoctor's Avatar

    TheDoctor

    Software Engineer

    Satisfied Customers:

    16
    Experienced Software Engineer
  • http://ww2.justanswer.com/uploads/FI/FisherEngineering/2012-1-18_194422_Fisher375Headshotcompressed239K.64x64.jpg Bill Fisher's Avatar

    Bill Fisher

    Computer Engineer

    Satisfied Customers:

    1
    Computer system design, networks, integration, general support.