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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 38971
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Lost password

This answer was rated:

lost password
Hello,
May I ask which password ***** are referring to?
Thank you,
Jason
Customer: replied 2 years ago.

for fire but not good at this. I have a kindle as well but cant recall that either x carol

Customer: replied 2 years ago.
Relist: Other.
I am in a hurry
Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What kind of password ***** are looking for, such as Wi-Fi/wireless password, Amazon account password, Kindle login password, etc.?

Please reply at the box below. Thank you.
Customer: replied 2 years ago.

kindle and fire

What kind of password ***** ***** kindle fire asking for? Please tell me everything it shows on the kindle's screen.

Please reply at the box below. Thank you.
Customer: replied 2 years ago.

it has the list of my books on view but I cant turn the page.

Please tell me what happens when you turn the page. Also, is there any error or message?

Also, when does the kindle fire ask for a password?

Please let me know. Thank you.
Customer: replied 2 years ago.

fire at the start and and as I said I cant turn the page, it does'. happen.

Do you mean the fire's screen has frozen?

What happened when you did factory reset on the fire previously?

Please let me know. Thank you.
Customer: replied 2 years ago.

it is the kindle which I have had 4 years and love it,factory reset did not work.the kindle was frozen.

How did you do a factory reset previously? Please let me know. Thank you.
Customer: replied 2 years ago.

went to f,reset and pressed the button ,nothing seemed to work.

Have you tried this: Press and hold on the Power On / Off button on the kindle fire for about 30 seconds, then turn it back on and check.

Please reply back to continue troubleshooting. Thank you.
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 38971
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Viet - Computer Tech and 3 other Computer Specialists are ready to help you